Refund policy

RETURN & REFUND POLICY

MADE FOR YOU

Every Gargantuan Tee is made to order. We don't pull your shirt off a warehouse shelf — it's made specifically after you place your order.

Because of that, we aren't able to accept returns or exchanges for incorrect size or color selections, or simply because you've changed your mind.

Please check our Size Guide before ordering and make sure you've found your Gargantuan fit.

SOMETHING'S NOT RIGHT?

That's different.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, give us a shout. We want you wearing what you actually ordered.

Claims for damaged, defective, misprinted, or incorrect items must be submitted within 30 days of delivery so we can file the issue with our production partner.

When contacting us, please include:

  • Your order number
  • A description of the problem
  • Clear photos showing the entire item and the specific issue

Once we've reviewed the problem, we'll arrange a replacement or refund when appropriate.

Please don't send an item back to us unless we've specifically asked you to. In most cases involving a damaged or defective product, a physical return isn't necessary.

COLOR & PRINT VARIATIONS

Our designs are digitally printed, and colors can look slightly different on a physical garment than they do on a screen or digital mockup.

Minor variations in print placement, appearance, and color are a normal part of the printing process and do not qualify as defects.

If something looks genuinely wrong, though, send us photos and we'll take a look.

SIZE & FIT

Our tees are available in sizes S–5XL, and we're serious about making every size available at the same price.

Garment measurements can vary slightly due to normal manufacturing tolerances, so please check our Size Guide before ordering.

If the size you receive does not match the size you ordered, that qualifies as an incorrect item.

If you received the size you ordered but it doesn't fit as expected, that does not qualify for a return or exchange.

ORDER CHANGES & CANCELLATIONS

Because your order may enter production shortly after it's placed, changes or cancellations aren't guaranteed.

If you notice a mistake after ordering, contact us as soon as possible and we'll do our best to help. Once production has begun, we may not be able to change or cancel the order.

SHIPPING ADDRESS ISSUES

Please double-check your shipping address before placing your order.

If an order cannot be delivered because the address provided at checkout was incorrect or incomplete, additional shipping charges may be required to have the order reshipped.

If you notice an address mistake after ordering, contact us as soon as possible. We'll do our best to correct it before production and fulfillment, but changes aren't guaranteed once an order is underway.

LOST PACKAGES

If your package appears to be lost in transit, contact us and we'll help investigate the shipment and, when necessary, file a claim with the shipping carrier.

Replacement or refund eligibility for a lost shipment may depend on the results of the carrier's investigation.

REFUNDS

When a refund is approved, it will be issued to your original payment method. The time it takes to appear in your account may vary depending on your bank or payment provider.

For orders containing multiple items, a refund or replacement may apply only to the affected item(s).

QUESTIONS?

Something weird happen? Not sure whether your order qualifies? Give us a shout through our Contact page and we'll take a look.

Be seen. Be you. Be Gargantuan.